Bet71 FAQ — all your questions
Find quick answers here

No, each person is only permitted one account on bet71. Creating multiple accounts is against our policy, and if detected, both accounts may be suspended. If you're having trouble with an existing account, please contact support.

bet71 requires KYC verification to maintain a fully secure and legitimate environment. It prevents fraud and ensures that only the rightful account owner can make withdrawals. Verification can be completed easily using your National ID or birth registration certificate.

Yes, after registering you can update your name, email, and payment details from your profile settings. To change your mobile number, you will need to contact the support team. For security reasons, certain updates require OTP verification.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use that code to set a new password. The entire process takes just 2–3 minutes.

Yes, you can log in to bet71 with either your username or your registered mobile number. This is especially handy for users who have trouble remembering their username.

Deposits are usually instant, but can occasionally take 5–10 minutes. Try refreshing the page and waiting a moment. For faster resolution, contact live chat with your transaction ID or a screenshot.

bet71 currently supports bKash, Nagad, Rocket, and bank transfer. Mobile banking methods are the fastest and most convenient. More payment options are planned for the future.

bet71 does not charge any fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees, which will be deducted from your mobile balance.

The minimum withdrawal amount on bet71 is BDT 300. Before withdrawing any winnings, make sure your account verification (KYC) is complete and all bonus wagering requirements have been met.

If your withdrawal is stuck, contact live chat immediately with your transaction ID. Withdrawals are usually held due to incomplete KYC or unmet bonus wagering requirements. The support team will resolve it as quickly as possible.

Playing daily earns you cashback based on a set percentage of your previous day's total bets. Cashback is typically credited to your account each morning. VIP members receive cashback at a higher rate.

Wagering requirements mean you must place a certain amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a BDT 100 bonus means you need to place BDT 500 in bets. Each bonus has its own wagering terms — check the promotions page for details.

If you lose connection, the bet71 system automatically saves your game state. Once you reconnect, you can continue right where you left off. For Live Casino, however, any active bets will be settled according to the standard rules.

Yes, all games on bet71 are developed by internationally certified software providers and powered by RNG (Random Number Generator) technology. This means every outcome is completely random and unbiased.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA easily by receiving an OTP on your mobile number. Once activated, you'll need to verify via OTP at every login, keeping your account even more secure.

Change your password immediately and notify the bet71 support team. They will temporarily lock your account and investigate. If any suspicious activity is found, the necessary steps will be taken and an effort will be made to recover any losses.

Yes, bet71 supports iPhone and iPad users as well. iOS users can open the bet71 website in Safari and tap "Add to Home Screen" to use it as a web app — giving you a full app-like experience.

Yes, the bet71 app has everything available on the website — deposits, withdrawals, gaming, bonus claims, and live support. It also offers push notifications, biometric login, and faster load times.